1. What We Collect
To create a matrimonial profile we collect the information you enter during onboarding and any later edits:
- Basic details: name, gender, date, time and place of birth, mobile number, email, address, gotra, and sub-caste.
- Family details: parents' occupations, siblings, family type, and native place.
- Education & career: qualifications, occupation, employer sector, and income range.
- Health & lifestyle: height, complexion, blood group, diet, habits, and any disclosed medical information.
- Astrological details: rashi, nakshatra, and manglik status, used only for Kundali matching.
- Photos and the free-text "About Me" description.
- Verification documents: a government-issued ID (see section 4).
- Usage data: profiles viewed, interests sent and received, messages, and device or browser information.
2. How We Use It
- To display your profile to other verified members according to your privacy settings.
- To suggest matches based on your partner preferences and to compute compatibility and Kundali reports.
- To verify identity and prevent fraud, duplicate, or fake profiles.
- To send notifications you have opted into via email, SMS, or WhatsApp.
- To process membership payments and issue receipts.
- To respond to support requests and grievances.
We do not use your data for third-party advertising and we do not build profiles for marketing purposes.
3. Who Can See Your Profile
Only verified, logged-in members can view profiles. Your mobile number and email are never displayed publicly; contact details are revealed only after you accept a member's interest, and only if you have enabled that option. Photo visibility can be set to all members, accepted interests only, premium members only, or hidden, from Settings, Privacy. Health information you mark as private is shown as "Will disclose later".
4. Identity Documents
Your ID document is used exclusively to confirm your name, age, and photo. It is encrypted at rest, accessible only to trained verification moderators, and never shown to other members. Once verification is complete, the document image is deleted within 90 days and only the verification outcome is retained.
6. Security
All traffic is encrypted with TLS. Passwords are hashed and never stored in plain text. Access to member data by staff is role-based and logged. Should a data breach affect you, we will notify you and the Data Protection Board of India as required by law.
7. Retention & Deletion
Your profile is retained while your account is active. Paused profiles are hidden but retained. When you delete your account, your profile is removed from search immediately and all personal data is permanently erased within 30 days, except payment records that must be kept for 8 years under Indian tax law.
8. Your Rights
- Access and download a copy of your data.
- Correct inaccurate details at any time from your profile or Settings.
- Withdraw consent for notifications or optional data fields.
- Delete your account and data.
- Nominate a family member to manage your profile.
- Raise a grievance with our Grievance Officer, who will respond within 7 days.
10. Contact
Grievance Officer: Mr. Rajesh Sonar · grievance@sonarsamaj.com · 402, Heritage Plaza, MG Road, Pune, Maharashtra 411001. Full details are on the Contact & Support page.